Privacy and website data handling.

Information we collect

When you contact Soltera or request a quote, we may collect your name, organisation, work contact details, project information and other information you choose to provide. We only request information reasonably needed to respond to the enquiry or manage a business relationship.

Website analytics

Optional website analytics may be used to understand website performance and improve the visitor experience. Where analytics are enabled, the website consent control is used before optional analytics are loaded.

CRM and service providers

Soltera may use service providers for website hosting, customer relationship management, email, form processing and analytics. Information is handled only for legitimate business purposes and in accordance with applicable requirements.

How information is used

Information may be used to respond to enquiries, prepare proposals, manage projects, maintain business records, improve services and meet legal or contractual obligations.

Access, correction and enquiries

Requests concerning access, correction or privacy questions can be directed to info@soltera.com.au.

Australian privacy framework

Soltera handles personal information responsibly and applies privacy practices appropriate to the information collected through its website and business activities. Personal information is used only for legitimate business purposes and is handled in accordance with applicable Australian legal requirements.